RushCare Complete. Total Service Management for Your Fleet.

Dedicated RushCare Service Concierge Team.

• Provides nationwide coverage to schedule, manage and communicate status of repairs or PMs needed inside or outside our network of Rush Truck Centers locations

• Manages all vehicle breakdowns, regardless of when and where they occur and schedules priority service and emergency roadside assistance

• Schedules PMs based on vehicle intervals and helps ensure repairs are cost-effective

• Offers personal communication and service oversight to increase customer uptime

• Sources hard-to-find parts to help expedite the repair process

Concierge Team Hotline: 855-787-4223

Email the RushCare Concierge Team

Service Connect.

• 24/7 access to the status of repairs, including service history

• Transparency into maintenance and repairs, plus the ability to organize service events

• Two-way communication to request service, review and approve repair orders, ask questions and provide feedback

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Parts Connect®.

• 24/7 access for immediate online parts ordering

• Comprehensive online source for all-makes parts

• Search, check local availability and place parts orders online

Vehicle Recall and Campaign Management.

• Service concierge professional will review recall and campaign status of your vehicles

• We will contact you to schedule the required services your vehicles need

• Available for Peterbilt, International, Ford, Hino, Isuzu, Mitsubishi Fuso trucks, Bluebird and IC buses, and PACCAR or Cummins engines

Telematics Support.

• Review vehicle health reports and proactively monitor to alert you to critical fault codes

• Access to telematics portal

• Requires RushCare Telematics Service Package – an optional service for an additional fee

RushCare Rapid Parts Call Center.

• Nationwide network to help you find the parts you need – wherever you are

• Fast, personal and expert parts service

• Backed by an extensive genuine OEM and all-makes parts inventory

Xpress Services.

• Faster diagnosis and repair estimate process to minimize downtime

• Comprehensive, same-day preventive maintenance to fit your schedule

• Same-day brake system inspections and service

Mobile Service.

• 24/7 availability nationwide – when and where you need us

• Factory-trained technicians qualified to work on all makes and models in your fleet

• More than 500 mobile service trucks across the country