RushCare Complete. Total Service Management for Your Fleet.

What Is RushCare Complete?

Exclusively from Rush Truck Centers, RushCare Complete is an all-inclusive service solution that coordinates, monitors and expedites vehicle service and repairs through qualified service facilities across North America. 

Now included with every new truck purchase.

Which Services Are Included in RushCare Complete?

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Dedicated RushCare Service Concierge Team.

• Provides nationwide coverage to schedule, manage and communicate status of repairs or PMs needed inside or outside our network of Rush Truck Centers locations

• Manages all vehicle breakdowns, regardless of when and where they occur and schedules priority service and emergency roadside assistance

• Schedules PMs based on vehicle intervals and helps ensure repairs are cost-effective

• Offers personal communication and service oversight to increase customer uptime

• Sources hard-to-find parts to help expedite the repair process

Concierge Team Hotline: 855-787-4223

Email the RushCare Concierge Team

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Service Connect.

• 24/7 access to the status of repairs, including service history

• Transparency into maintenance and repairs, plus the ability to organize service events

• Two-way communication to request service, review and approve repair orders, ask questions and provide feedback

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Parts Connect®.

• 24/7 access for immediate online parts ordering

• Comprehensive online source for all-makes parts

• Search, check local availability and place parts orders online

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Vehicle Recall and Campaign Management.

• Service concierge professional will review recall and campaign status of your vehicles

• We will contact you to schedule the required services your vehicles need

• Available for Peterbilt, International, Ford, Hino, Isuzu, Mitsubishi Fuso trucks, Bluebird and IC buses, and PACCAR or Cummins engines

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Telematics Support.

• Review vehicle health reports and proactively monitor to alert you to critical fault codes

• Access to telematics portal

• Requires RushCare Telematics Service Package – an optional service for an additional fee

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RushCare Rapid Parts Call Center.

• Nationwide network to help you find the parts you need – wherever you are

• Fast, personal and expert parts service

• Backed by an extensive genuine OEM and all-makes parts inventory

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Xpress Services.

• Faster diagnosis and repair estimate process to minimize downtime

• Comprehensive, same-day preventive maintenance to fit your schedule

• Same-day brake system inspections and service

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Mobile Service.

• 24/7 availability nationwide – when and where you need us

• Factory-trained technicians qualified to work on all makes and models in your fleet

• More than 500 mobile service trucks across the country

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