RushCare. When and Where You Need Us.

RushCare is more than a name and a promise. It defines how we approach service. From our customer support team to our online tools and service programs, RushCare is about our commitment to exceptional customer service. Because we know our business depends on your complete satisfaction.

RushCare Hotline: 855-787-4223

Email RushCare


Contract Maintenance.

Contract Maintenance offers maintenance plans for all makes and models of new and used trucks to help minimize unexpected breakdowns, simplify the repair process and assist you in managing the ongoing expense of maintaining your fleet.  Whether you operate one vehicle or a fleet of trucks, we work with you to customize a maintenance plan that includes the services you need, at a consistent expense and pricing, and state-of-the art repair facilities with factory-trained technicians.  All Contract Maintenance packages also include RushCare Complete, our all-inclusive service management solution.

Learn More About Contract Maintenance

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RushCare Complete.

RushCare Complete, exclusively from Rush Truck Centers, is an all-inclusive service solution that coordinates, monitors and expedites vehicle service and repairs through qualified service facilities across North America.  With this program, you have access to Service Connect, Parts Connect, the RushCare Service Concierge Team, Vehicle Recall and Campaign Management and optional fault code management and portal access through Telematics, all of which can help increase uptime and lower cost of ownership.

Learn More About RushCare Complete

View Program Flyer


Service Connect.

Service Connect is a state-of-the-art online service communication system that provides customers an on-demand, 360-degree view of the service process for vehicles in our service departments.  With this industry-leading tool, you’ll have 24/7 access to the status of your repairs as well as a complete service history of all service work done at any of our 139 Rush Truck Centers locations from coast to coast.

Learn More About Service Connect


RushCare customer support center.

Real customer service is about being accessible on your terms. That’s why we developed the RushCare customer support team.  Our customer support center is staffed by qualified professionals to help with your service needs – from finding the nearest location to providing technical support to scheduling mobile service or dispatching roadside assistance and more.  The RushCare customer support team is your first contact point for any inquiry or request.


Telematics Solutions.

Keeping your fleet operating at peak efficiency is critical to the success of your business.  And if you are like most fleet managers today, you operate a variety of different truck makes and models that probably each have their own remote diagnostics systems.  Keeping up with all of that data on a variety of systems and portals is time consuming and inefficient.  That's where Telematics Solutions can help.

Learn More About Telematics Solutions


Xpress Services.

From our innovative Xpress Diagnostics program to our dedicated Xpress Lube and Xpress Service bays to our fleet of Mobile Service units, we are dedicated to minimizing your downtime.  And through our online portal, you can track your maintenance history and any active service work through detailed communication and real-time status alerts.

Learn More About Xpress Services

Learn More About Mobile Service